Resume

Reza Arkan

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Digital Product Designer / AI Design Researcher

On the journey of curiosity with +5 years of experience

Copenhagen, DK

hey@rezaarkan.com

+45 XX XX XX XX

Work Experience

Senior Product Designer at Linkfire

Jul 2021 - Sep 2022 • Copenhagen, Denmark

https://www.linkfire.com/

Designed for 1.5+ billion artists-fans connections

Achieved an intuitive and scalable Bio Link redesign aimed for 85,000+ music marketers from major record labels such as Universal Music Group, Warner, Sony Music, etc.

Senior Designer at Traveloka

Oct 2016 - Aug 2019 • Jakarta, Indonesia

https://www.traveloka.com/en-id/

Designed for 35 million active users

Yielded ~20% increase in transaction and achieved ~30% faster and scalable development by redesigning the booking experience for 10+ products

Shipped a critical product within 5 months to secure competitive advantage by designing and co-leading the International Trains initiative

Created a new revenue stream with ~120% YoY growth by conceptualizing the new Flight + Hotel Packages feature

Increased revenue through better discoverability by designing cross-selling user experience across 5+ touchpoints within the user journey

Co-managed a 25+ member team

Co-managed the Transport design team in overseeing the people, processes, and projects

Mentored 5+ junior designers and helped them grow their design career

Improved the collaboration for 6 teams by streamlining the designers’ workflow to align with product managers’ agile structure

Reduced ambiguity of work for 25+ team members by establishing a design team structure with better clarity

Designer at Kulina

Dec 2015 - Mar 2016 • Yogyakarta, Indonesia

https://www.kulina.id/

Proposed usability improvements of the app design

Shipped the mobile website design by developing usable React components for engineers

Education

University of California, Los Angeles

Mar 2021 - Sep 2021 • Los Angeles, United States

Visiting graduate researcher as part of Erasmus DCLead scholarship

Conducted research on how design(ers) consider human values and ethical considerations for designing AI

Aalborg University Copenhagen

Feb 2020 - Feb 2021 • Copenhagen, Denmark

Master student for 2 semesters as part of Erasmus DCLead scholarship

Built an experiment with 4000+ participants that was presented in 2 conferences on the socio-ethical implications of AI-generated contents

Paris Lodron Universität Salzburg

Sep 2019 - Jan 2020 • Salzburg, Austria

Master student for 1 semester as part of Erasmus DCLead scholarship

Published a peer-reviewed academic article on the interplay between datafication and design

Universitas Gadjah Mada

Sep 2012 - Nov 2016 • Yogyakarta, Indonesia

Completed a bachelors in Information Technology with a GPA of 3.50 / 4.00

Completed an undergraduate thesis on the development of a transportation information system using The Elements of User Experience as foundation for the design and development process

Strengths

What I typically thrive in

💎 User Interface Design

💥 Interactive Prototyping

🛠 Usability Testing

🎉 Design Facilitation

🔎 User Research

🎯 Concept Validation

🌱 Mentoring

❤️ People Mgmt.

✌️ Stakeholder Mgmt.

Arsenal

Tools of the trade I am proudly proficient with

Speaking and Volunteering

Speaker at CPHUX: How to create your UX Portfolio in Notion in Oct 2020

Speaker at KMTETI FT UGM: Alumni Sharing Session in Oct 2020

Volunteer at Design Matters 20 in Sep 2020

Speaker at Lingkaran: Dare to scale in Feb 2019

Speaker at Night Login: UX Talks #3 in May 2018

Publications

AI or Human: The Socio-ethical Implications of AI-Generated Media Content

Published by IEEE in 2020 13th CMI Conference on Cybersecurity and Privacy (CMI) - Digital Transformation - Potentials and Challenges

Datafication and design: Are we designing the right thing?

Published by Universitätsbibliothek Salzburg in Vol. 2020, Issue 12: Themenschwerpunkt "Not with us! Formen und Dynamiken der Protestkommunikation", 1-10.

Made with Notion, Potion, and some imagination