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Standardizing Booking Page
Overview | BackgroundChallengesProcessResults
 

 
Traveloka is a technology company with 35 million active users in South-East Asia and a strong presence in the travel industry.
 
Traveloka was growing. Established travel offerings grew to offer a wider range of options while new products were developed to expand beyond travel.
 
The Booking Page is the phase where customers fill in required information before the payment phase. In the example of booking a flight, the Booking Page is where customers fill in passenger details for their ticket.
 
 
 

The Problem

The Booking Page can no longer cater to the many growing needs of the company and needs a scalable solution in enabling new features for users

 
 
 

The Situation

Every product has their own distinct Booking Page

 

Combining different products under one booking for the users' convenience was not feasible

 

Every new product requires a new Booking Page to be developed

 

Every new Booking Page was designed and developed differently despite sharing the same purpose

 
 

The Objective

Business

Unlock the possibility of having multiple products in one booking
 

Engineering

Increase scalability by reducing development time of new products through a reusable solution
 

Design

Enable the convenience of multiple products booking for the users and set an equally high standard of experience across all products
 
 

My Role

Structural

Design PIC of the project
 

Functional

User Interface Designer
 
 


 

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